About Columbia Insurance

About Columbia Insurance

By building real connections with agents and delivering reliable and responsive service for policy holders, Columbia Insurance is setting a new standard in people-first insurance.

Our Purpose

Providing peace of mind is our mission. 

Leading the industry in people-first partnerships is our vision.

We partner with our agents to protect policyholders, and prioritize responsive, reliable service—all while fostering a positive, innovative workplace that fuels success. Together, we’re raising the bar in insurance.

 

It’s all possible when you live out our core values.
  • Relationships. We believe in real connections. A sincere commitment to others guides every interaction.
  • Authenticity. We lead with respect. Reliability and integrity are the foundation of everything we do.
  • Teamwork. We’re better together. Our people are the heart of our success and our greatest strength.
  • Responsiveness. We don’t do slow. Quick, timely support is how we meet every need.
  • Innovation. We embrace progress. Our supportive, curious culture rejects the status quo to fuel success.
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Chef cooking over a stainless-steel stove.
A doctor and nurse talk about something on a computer screen.
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A worker sands down part of a car in an autobody shop.

We Maximize Value

As markets evolve, we adapt. Because we don’t have shareholders, we can reinvest our resources and ensure we deliver coverage solutions preparing agents and policyholders for the future.

We Carefully Manage Expenses

Vigorous cost management has long been a hallmark of our company and a key advantage in the marketplace. These savings help keep our rates competitive.

Excellent Customer Satisfaction

Our claims satisfaction rate of 98% tells us we’re doing something right!

Recent News & Events

All News
Graphic with AM Best rating and photos of Columbia Insurance employees.
Jun
25
Columbia Insurance Celebrates AM Best Positive Outlook
2025 AM Best Rating: A Powerful Endorsement of Strength and Momentum Columbia Insurance is excited to announce that AM Best, a global credit rating...
Two hands typing on a sliver laptop.
Jun
16
Top Reasons You Need Cyber Insurance
In today’s digital world, cyber threats are no longer a distant possibility. Whether your clients rely on smartphones, tablets or computers, any...
Image with three regional vice presidents and their new titles. Please see article for details.
May
23
Expanded, Strategic Roles for Regional Vice Presidents
Columbia Insurance is pleased to announce expanded leadership responsibilities for its regional vice presidents (RVPs). These officers will now lead...
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