About Columbia Insurance

About Columbia Insurance

By building real connections with agents and delivering reliable and responsive service for policy holders, Columbia Insurance is setting a new standard in people-first insurance.

Our Purpose

Providing peace of mind is our mission. 

Leading the industry in people-first partnerships is our vision.

We partner with our agents to protect policyholders, and prioritize responsive, reliable service—all while fostering a positive, innovative workplace that fuels success. Together, we’re raising the bar in insurance.

 

It’s all possible when you live out our core values.
  • Relationships. We believe in real connections. A sincere commitment to others guides every interaction.
  • Authenticity. We lead with respect. Reliability and integrity are the foundation of everything we do.
  • Teamwork. We’re better together. Our people are the heart of our success and our greatest strength.
  • Responsiveness. We don’t do slow. Quick, timely support is how we meet every need.
  • Innovation. We embrace progress. Our supportive, curious culture rejects the status quo to fuel success.
Machine
Chef cooking over a stainless-steel stove.
A doctor and nurse talk about something on a computer screen.
Two men in safety gear talk on a construction site.
A worker sands down part of a car in an autobody shop.

We Maximize Value

As markets evolve, we adapt. Because we don’t have shareholders, we can reinvest our resources and ensure we deliver coverage solutions preparing agents and policyholders for the future.

We Carefully Manage Expenses

Vigorous cost management has long been a hallmark of our company and a key advantage in the marketplace. These savings help keep our rates competitive.

Excellent Customer Satisfaction

Our claims satisfaction rate of 98% tells us we’re doing something right!

Recent News & Events

All News
Greenhalgh Insurance Agency’s commercial lines producers Garrett Brasher, left, Adam Greenhalgh, Russell Greenhalgh and Walter Crye.
Dec
19
Featured Agency: Greenhalgh Insurance Agency
In 1937, Ted Greenhalgh opened the doors to his Birmingham-based agency and founded a rich legacy of service. His son, Russell, joined the business in...
A middle-aged woman wearing a denim shirt, sweater, safety glasses and gloves cuts a 2x4 with a powersaw. Cut wood is stacked carefully beside her.
Dec
02
Great Contractors Deserve Great Coverage
Founded to ensure peace of mind on the new frontier, we’ve been serving those who build our communities ever since. One of our specialties is middle...
Columbia’s Information Technology team drives the systems, security and innovation behind our operations. In 2024–25, they’ve gone above and beyond to support our business transformation and bring modern solutions to life.
Nov
25
People Powering The Mission
We’re better together. Our people are the heart of our success and our greatest strength. Team Columbia is how we are setting a new standard in people...
All News